Remote
Full Time
Job Description:
We are seeking a motivated and detail-oriented Appointment Setter to join our team. In this role, you will be responsible for contacting prospective students, qualifying interest, and booking appointments for our team. You will serve as the first point of contact, ensuring a professional and positive experience while identifying whether prospective students are a good fit before scheduling calls. The ideal candidate is organised, confident in communication, and able to manage multiple conversations efficiently.
Key Responsibilities:
Assist prospective students with the enrolment process, including application submission and documentation.
Provide timely and accurate information about programs, courses, and admission requirements.
Maintain and update student records in the enrolment database.
Follow up with applicants to ensure all necessary documentation is completed.
Collaborate with other departments to ensure a smooth onboarding process for new students.
Resolve enrolment-related inquiries and issues professionally and efficiently.
Qualifications:
High school diploma or equivalent (Associate/Bachelor’s degree preferred).
Previous experience in an appointment setting role, high-volume admissions, or customer service is a plus.
Strong organizational and communication skills.
Ability to manage multiple tasks and prioritize effectively.
Proficiency in Microsoft Office and enrolment software systems.